Technology 5 min read
AI in Hiring: Separating Fact from Science Fiction
D
David Wright
Expert Author
Sep 28, 2024
Published
AI in Hiring: Separating Fact from Science Fiction
Artificial Intelligence is dominating the HR conversation, but there is a massive disconnect between what vendors promise and what the technology currently delivers safely.
What AI Can Do Right Now
Resume Parsing: NLP algorithms can accurately extract skills, tenures, and educational backgrounds from messy PDFs, significantly speeding up the initial screening phase.
Outbound Sequencing: Generative AI can draft highly personalized outreach emails to passive candidates based on their public portfolio or LinkedIn profile.
Intelligent Scheduling: AI assistants can instantly find interlocking calendar availability across four different hiring managers and present optimal times to a candidate.
What AI Should NOT Do (Yet)
Final Hiring Decisions: AI should never make the final call on a candidate. Delegating the final "Yes/No" to an algorithm abandons human nuance and opens the door to severe legal repercussions.
Unsupervised Video Analysis: Using AI to analyze a candidate's facial expressions or vocal tone during a video interview is fraught with ethical and bias risks. Several jurisdictions have explicitly banned this practice.
The golden rule of AI in recruiting is simple: Automate the administrative tasks, but leave the human connection to humans. Tools should empower your recruiters to spend 90% of their day actually talking to people, rather than formatting spreadsheets.